I would like to take the opportunity to personally thank you for your professionalism and genuine interest during the sale of my property. From the outset, you went out of your way to ensure that I was well informed at every stage of the process. Being an overly cautious and wary individual, your honest advice and direction was much appreciated. In the world of “Customer Focus”, you succeeded. Should I require a real estate service in future, I will be seeking your assistance once again.